Performance
FatCow Hosting is always on the mooove! Since 1998, this Albuquerque, New Mexico-based web host has stuck to its mandate of bringing web hosting down to earth and making it customer friendly.
Now FatCow Hosting is not only down to earth, but good for it, too.
Fat Cow’s offices and data centers are now 100% powered by wind energy. By offsetting their electricity use with wind-generated Renewable Energy Certificates, Fat Cow’s annual green efforts are equivalent to planting approximately 2,390 acres of trees. More than a trend, subscribing to a green web host like FatCow is a solid way for customers to reduce their carbon footprint.
FatCow has long noticed how many web hosting companies, even today, seem rife with dizzying pricing structures, over-your-head geek speak, and a striking lack of quality customer support.
The folks at FatCow Hosting have always aimed to make having a website simple, and something anyone can create, publish, and manage easily
Control Board
FatCow provides its own proprietary control panels for its customers to use in managing all their website’s needs. This control panel breaks all website creation, management, and administrative duties down into the bare essentials, with all tasks intuitively categorized and listed alongside a color-coded button indicating whether or not each item is currently enabled.
Alongside the top of the control panel is a convenient shortcuts menu, and a handy sidebar reveals useful website and web hosting stats (such as disk space, bandwidth, and mailboxes used and available). As always, Fat Cow makes website development and management as straightforward as possible.
Value Vs Cost
FatCow Hosting is a one-plan-fits-all web host, eschewing multiple-tiered hosting plans for a singular plan that aims to fill all user needs. For a low cost of only $66 a year (recently reduced from $88), you get unlimited gigs of disk space per month, unlimited gigs of data transfer per month, plus a free website builder, e-store builder, blogs, forums, hit counters, surveys and polls, and user-friendly wizards for adding on useful open source applications for making your site even more feature-filled and interactive.
All customers get a free domain with their hosting package and have the ability to host unlimited domains under one account, as well as unlimited email accounts. Also included with the FatCow Hosting plan are web analytics and site diagnostics tools, FTP access, support for Microsoft FrontPage extensions, ecommerce tools, programming script support (incl. PHP, CGI, MySQL, Python, and more), and online advertising credits and marketing tools like RatePoint Feedback Service and HubSport’s Web Site Grader. And if you’re looking for a little more oomph from your web host or web hosting plan, Fat Cow offers numerous add-on services, from website management to email to ecommerce to programming scripting to website marketing, and more. Phew!
Authenticity / Dependability
FatCow customers enjoy multi-gigabit connections on a load-balanced platform with data loss protection provided by server backups performed daily. Uninterrupted power is ensured with backup generator system, and the data center facilities (Fat Cow uses two data centers in the Boston area) and all system hardware and software is monitored 24/7. FatCow Hosting service is backed by a 30-day money-back guarantee.
Fat Cow’s front-end network consists of dual redundant M7I routers and two firewalls incorporating IDP technology cross-connected to the outside world with BGP border gateway protocol.
Customer Support
FatCow Hosting staffs a 1-888 number for 24/7 toll-free telephone support, as well as a live web chat support service. There’s email help too, for those not-so-urgent queries. The FatCow HelpDesk also features a bevy of self-help options, such as a Knowledgebase, an FAQ library, tutorials, and more.
Guided by the “HeiferCratic Oath”, the infamous Moo Crew is sworn to answer each customer call in less than two minutes, set firm deadlines to resolve each issue, adhere to the highest training standards available, and maintain a pleasant and courteous demeanor with all their customers. And, with their exclusive anytime money-back guarantee, greener pastures are never out of reach.
